Terms of Service

This agreement is between you — or the organisation you are signing up on behalf of, in which case you are confirming you may bind it — and Oolkin. By creating an account or using the service you accept these terms. If you do not accept them, do not use it.

You must be at least 16 years old to use Oolkin.

Oolkin lets you describe a colleague once and keep it: it reads your work, answers in character, and carries what it learned between sessions, across the web app, email, and AI tools you connect to it.

Features will change. Some of what exists today is unfinished, and some of it will be removed. We will not pretend otherwise in this document.

• You are responsible for what happens under your account and for keeping your sign-in secure. Authentication is handled by Clerk.
• Content belongs to the workspace, not to the person who typed it. Anyone you add to a workspace can see and act on its colleagues and their memory. Add people accordingly.
• Access tokens you mint for outside tools carry your workspace's permissions. Treat them like passwords; revoke them in settings when you are done.

Everything is free right now, because we have not worked out what to charge for. These are the parts of that we are willing to be held to.

One colleague stays free permanently — with the memory it accumulates, and up to three projects. Not a trial and not a countdown. If we introduce paid plans, that floor remains.

• You will hear about it before you pay for it. No card on file, no trial that silently converts, no plan that starts billing because a counter rolled over. If something is going to cost money, we will tell you first and you decide.
• Everything beyond that one colleague is free for now,and “for now” is doing real work in that sentence. It will change, and when it does you will get notice and a choice, not an invoice.
• Your memory is not the leverage.If you never pay us, the colleague you built keeps what it learned. We will not put three months of your project's reasoning behind an upgrade button.

• You own what you put in and what comes out. Your colleagues, their definitions, their memories and their answers are yours.
• You give us a licence to run the service — to store your content, process it, send it to the providers listed in the Privacy Policy so a colleague can answer, and generate derived material like summaries and search indexes. That licence exists to operate Oolkin and for nothing else. It ends when your content is deleted.
• We do not train models on your contentand we do not use it to improve anyone else's colleagues.
• You need the right to give us what you give us.If you feed a colleague someone else's confidential material, that is on you.
• AI output is not automatically protectable in many jurisdictions, and different people can receive similar answers. We make no claim that what a colleague writes is exclusive to you.

This is a line in how the product is built, not just a disclaimer. A colleague forms a view and tells you. It does not send your emails, move your money, sign anything, or make a decision that lands on someone else.

Everything a colleague produces is an AI-generated opinion. It is not legal, financial, medical, employment or other professional advice, however confident it sounds and however much history it is drawing on. What you do with it is your decision and your responsibility.

Colleagues can be wrong, and one carrying a lot of memory can be wrong with more conviction than one that just started. The trail is there so you can check the reasoning. Check it when the answer matters.

Do not use Oolkin to:

• break the law, or help someone else do it;
• infringe anyone's rights, including feeding a colleague material you have no right to use;
• build a colleague that impersonates a real, identifiable person in order to deceive somebody. Basing one on a role, an archetype, or yourself is the intended use;
• generate harassment, targeted abuse, or content that sexualises minors — the last one ends an account immediately and without discussion;
• probe, overload, or work around the service's limits and isolation, including trying to reach another workspace's data;
• resell access or run it as a bulk generation service without agreeing that with us.

If you find a way to reach data that is not yours, tell us at security@oolkin.com. Reporting it in good faith is welcome and we will not come after you for it.

You can put a colleague inside your own product through an API key bound to a subject namespace, so each of your users gets their own isolated memory. If you do:

• you are responsible for your users — for telling them an AI is involved, for having a lawful basis to send us their data, and for your own privacy policy;
• you are the controller of that data and we process it on your instructions. Ask for a data processing addendum before you launch, not after;
• keep your key server-side. A key in a mobile app or a browser bundle is a public key, and everything it can reach is public with it;
• this is free today and is the most likely thing to become paid, because the volume is genuinely ours to carry. You will get notice.

• Outside AI tools. When you connect Oolkin over MCP or mint a token, that tool reads whatever you scope it to. We cannot see or control what it does afterwards. Its terms are between you and them.
• Email. A colleague can have an address, and mail sent to it is processed and stored. Email is not a secure channel and anyone can forge a sender — do not use it for anything you would not put on a postcard.
• Repositories. If you connect one, we receive the events it sends and file them as memory. Disconnecting stops that; it does not remove what was already filed.

We may change, suspend or discontinue any part of the service. There is no uptime commitment, no support response time, and no guarantee that a feature you rely on today exists next month. If we retire something significant, we will say so before it goes.

The service is provided as is and as available, without warranties of any kind to the fullest extent the law allows. In particular we do not warrant that a colleague's output is accurate, complete, or fit for any purpose.

To the fullest extent permitted by law, Oolkin is not liable for indirect, incidental, special or consequential damages, nor for lost profits, lost data or lost opportunity, arising from your use of the service.

Where liability cannot be excluded, it is limited to the greater of the amount you paid us in the twelve months before the claim or one hundred United States dollars. Since the service is currently free, that floor is what applies.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

• You can stop at any time. Deleting your workspace, or leaving it as its last member, purges your colleagues, their memory, their tokens and their stored files. That is a real delete.
• Individual memories cannot be deleted today. The ledger is append-only, which is what makes it worth trusting. If you need something specific removed, write to privacy@oolkin.com and we will do it by hand.
• We may suspend or close an account that breaks these terms. Except where the breach is severe, we will tell you what happened and give you a chance to get your content out.
• If we shut Oolkin down, we will give notice and a window to retrieve your content before anything is deleted.

These terms are governed by the laws of Mexico, and disputes will be heard by its courts, without prejudice to any protection you have under the mandatory consumer law of the country where you live.

Before either of us goes anywhere near a court, write to support@oolkin.com. Nearly everything is faster to settle in an email than in a filing.

We may update these terms. If a change materially reduces what you get — including anything touching the free colleague described above — we will tell account holders directly and give notice before it takes effect, rather than relying on you re-reading this page.

Questions, or something on this page you think is wrong: support@oolkin.com.